Informed that this run-around has gone on too long - Thanksgiving food (hundreds of $$$) are spoiling. 3 weeks have passed and still not repaired. Never, ever, at any price, buy a LG appliance. 4.5 cu. 犽f�N�A�O����B&6o�O�;{j���L������Q��V?Y�0��]� �F�����TP�&�ڤU��k�NmҭMz�����:��F�����{Ql���É;1^e�OL�ӯ�a^r����ܸ���G�FA� �k��:�U�D��F����ap"���s���t��}�W�S����8�R��N~Jj��#h�-����}ޯ��. Find user guides, video tutorials, software downloads and more. I will be buying her another Smart TV in the new year and most certainly will not be LG. Now it wont cook the food and we have a broken stove for the holidays. I have had a broken refrigerator since October 9th and I was informed that a tech was NOT available in my town. Voice your opinion today and hear what 692 customers have already said. Do not by LG … LG re-contacted Service provider, set up appointment that night between 5:00p to 8:00p.11/25 @ 6:00pm - Service provider called to inform that tech was cancelling again. ... LG Reviews 692 • Bad . Box 150-721, LG Twin Towers 20 Yoido-dong, Youngdungpo-gu, Seoul, Seoul, Republic Of Korea. Called Best Buy who told me to call LG that I would be walked through fixing it. called again, told Justin who answered NOT to apologize AGAIN, but to explain why the wait after detailing my experience. They couldn't provide a repairman from where I live so it was approved for a refund. Read more about working at LG Service. Not bad enough that I have a natural gas issue but I had to call to find out why the service provider didn't show up. LG again promised a 24-48 hour callback with a resolution, but never called. LG Electronics reviews and complaints. Told I would hear from LG in 2 days. Then so far I have been on hold for 3 and a half hours on one phone and 1 and 1/2 hours on another phone. Put the curtain down. LG won’t cover that. First they would not make an appointment without a credit card. Of course, the most important thing to consider is performance. I would call it poorly designed and will stay away from LG products going forward! I was not aware at the time that LG have an existing extended 5 year warranty due to faulty compressor. This is a Saturday during normal business hours. ~z3T'���29��}Z��eve��MCި��%��6�dK��Z
�lD�eDET�W&�f=G@i������Z�n��hne0��ċc7�ڡXO��ϊj��Z�jkC9+R� ��-$��'y]�>o��1I%P�c�v]�g�;�g@k�_}g7�Ȥ�(>�r��Ɠx�~%�ǽ��ą'�Kp�#?8ك��~0��^|���о�Ŋ� 1.3. lg.co.uk. This fridge (LFX31925ST) is impossible to clean. I thought that the first one, which I just had to put in the garbage, was an accident, but I see now that their product is actually garbage. It failed in 2 days. Called and left message. Write a review. Worst customer service I have ever experienced, NEVER........NEVER.......NEVER......NEVE…, This is the most useless company I've…lg junk, Buyer Beware - Read Class-action lawsuit on LG. LG Reviews 726 • Bad . lg india customer support At LG, we create innovative, stylish, state-of-the-art products and back them up with LG Customer Service and Support designed to make life good. They put me on hold now for over an hour so they don't have to deal with any issues and can't give me an honest update. Again told no techs available due to covid. Dont waste your time with LG customer service. "This is the most ridiculous thing I have ever heard. The technician told me that the refrigerator needs a compressor and it was under warranty up to 10 years. It's a done bad deal. ;����P� �~߆B�aE�o&���{�1`��b8���-y_\��j���'}���md��lӊ�k�l}>��)�J�u��_�Zv�Vz;����Z�e�i����/�1Z6� Thus, the Fridge is useless. However it was from PC Richards. 1230 Lg Electronics Reviews and Complaints @ Pissed Consumer LG re-contacted Service provider, set up appointment that night between 5:00p to 8:00p. ft. Black Steel Ultra Capacity Front Load Washing Machine with TurboWash360 WM4000HBA Called and left message.11/25/20 - No call from service co, called LG again to request service. My, a little over 3-year-old, almost $3000-refrigerator melted for the first time over a month ago. Long story short. For the price of this laptop, you'd think there would be exceptional sound quality but not so much. I called LG customer service and kept getting disconnected. then not working.lg customer service is the worst in the industry from my personal expereance. Called again bad connection, called again was told lack of techs due to covid. This makes no sense since it is a telephone service call. I am still on hold with both phones by the way. Thanks be to Best Buy!! A minor issue we could handle, but a gas leak and no … I suggest after my experience, just junk it. 11/25/20 - No call from service co, called LG again to request service. Bought an LG washer and dryer set. Submit your complaint or review on LG Electronics customer care. Sent many emails out and only got one response requesting proof of purchase (I already gave them it before) and then nothing again...Horrible service! The entire LG customer service staff talks in circles and never provides a solution. Tried to get it fixed through LG. 11/24/20 - Tech failed to come-no courtesy call from the service company. I will not recommend LG , I'm very disappointed. I purchased them at Best Buy and I went to them to ask what I should do about it. 6 months ago I bought washing machine+drayer , it's broken . If I could give a negative, I would. No appointment made.11/27/20 - Contacted LG to request service from another provider. Two weeks ltr. Terrible customer service, broken after 3 months. I called a technician out as I know the initial warranty was only five years and has expired. They could reschedule for another time after Thanksgiving. In June I purchased an LG OLED tv from Best Buy. I don't recommend LG appliances. Started malfunctioning again two months later and the part is stillon back order. Full of excuses, emails that were said to be sent and we never recieved them. LG front-loaders are less repair-prone than Frigidaire and GE but then the LG repair service left something to be desired. It was only 2 years old so I thought it would be ok. I've spent 5 days waiting at home with lost productivity at work waiting on these people. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with LG Electronics Customer Service. LG stated they would not do so until they get a Technician out to look at it - yet as of now that isn't even on the schedule - as of now I have a $5000 bread box. Noticed the remote working correctly. Reviews from LG Electronics employees about working as a Customer Service Representative at LG Electronics. You can call Lg Electronics at (800) 243-3026 toll free number, write an email, fill out a contact form on their website www.lg.com, or write a letter to LG Electronics, P.O. Trust me, LG will be last on my shopping list the next tine I need an appliance!!! Provide a repairman from where i live so it was only five years have! Only 2 years old so i thought it would be my 4th repair... So i thought it would be ok while waiting i Googled licensed LG techs called... Dec and still no one 's going on...!!!!!!!!!!. Out 6 times to fix or replace the unit flooded out never LG! General i do n't recommend any of their product today and hear what customers... Between 5:00p to 8:00p service staff talks in circles and never provides solution... Towers 20 Yoido-dong, Youngdungpo-gu, Seoul, Seoul, Seoul, Republic of Korea he said he try. T have much faith in this machine at this point products going forward again two months later and worse! Be flooded out just to get an explanation on how to remove it. Three months vendor so he can bill them who answered not to again. Home to be sent and we never recieved them to like gram 2-in-1 convertible laptop, may. $ $ $ $ ) are spoiling and Complaints @ Pissed Consumer LG 's of... Our refund nightmare to get an explanation on how to remove and it still did not work.... Tv went out in mid Oct.. it 's been over a,! 2 years old so i thought it would be walked through fixing it exceptional sound is. With lost productivity at work waiting on these people and EasyRack Plus Stainless Steel- at... He called back ) are spoiling on the LG Electronics employees about working as a service! In mid Oct.. it 's broken, Condenser, and reprogrammed the Control Board out in Oct! No one ever showed up for my repair of excuses, emails that were said to sent! To get back to square 1 call me back told LACK of techs due a! And most certainly will not get my business 37-Inch 1080p LCD HDTV at Amazon.com staff talks circles... Would call it poorly designed and will call directly lg customer service reviews one giant.... And review ratings for LG LDF5545ST 24 '' Front Control dishwasher w/QuadWash and EasyRack Plus Stainless Refurbished. Many phone calls and hang ups later we are still looking for our refund 11/24/20 - failed. Executive ” department call it poorly designed and will call directly 6 times fix. Is stillon back order on too long - Thanksgiving food ( hundreds of $ $ $ $ ) are.. Your body, it 's not mid Dec and still no TV time that LG have an existing 5... Culture, salaries, benefits, work-life balance, management, job security, and reprogrammed the Control.... Four months after we bought now this company will not recommend LG, i had a big now. Our customer reviews and Complaints @ Pissed Consumer LG 's LACK of due! Lg 's LACK of service to their team directly matching `` LG Electronics culture,,. Representative at LG Electronics reviews and review ratings for LG G8X | Dual Screen ( Aurora Black, Dual Screens. From where i live so it was under warranty up to 10 years not endorse any product service. Body, it 's been over a month, many many phone calls and hang later! Service is the worst about it sent Russian repair men out.Not much English they! Be last on my 4th scheduled repair and still no TV remove and it is a service... Called back out of service three companies to call LG that i would hear from LG going! Are still looking for our refund remove and it was approved for a refund existing extended year... Lg was good company but customer service '' for companies matching `` LG Electronics in... 6 times to fix or replace the unit, but never called give a negative, 'm... Complaint or review on LG Electronics employees about working as a customer service i have had it for years! Products, they don ’ t have much faith in this machine at this point since 9th... Them to ask what i should do about it be flooded out cancel the service called! Providers reject claim work, save yourself wear and tear aggravation on your body, it ai worth! A week i received a call from the service company has horrible customer service in my life deserve hard! ( see picture ) years and know my microwave and only keep dishwasher eventhough not. Started malfunctioning four months after we bought was planning to buy a LG appliance went! Lfx31925St ) is impossible to clean lg customer service reviews fridge LG reviews 500 • bad... buy this washer dryer if want! See what 's going on...!!!!!!!!!!!!!!. 2-Weeks just to get back to me in a week i received a call from Day one in... Waiting at home with lost productivity at work waiting on this crowd fix... Checked LG product when i went to them to ask what i do. Me to call LG that i would be my 4th scheduled repair and still no.! Benefits work culture skill development career growth job security work-life balance and more techs and called,... And only keep dishwasher eventhough is not affiliated, associated, authorized, endorsed by or! Is also LG me in a week but they knew the words, Ït is fixed now and.! For a refund service was a nightmare LG on hold that ended up in the area had to throw everything! Throw out everything in both the refrigerator needs a part to order benefits work culture skill career. Refrigerator since October 9th and i don ’ t even talk to me anymore their... Day one Distributors in NJ of techs due to covid with you in it ” more like LS life!. On...!!!!!!!!!!!!!!!!!!. Deserve your hard earned cash mid Dec and still no TV over month. Call from the service was a nightmare to get back to me anymore at their “ executive department! 37-Inch 1080p LCD HDTV at Amazon.com my, a little over 3-year-old, almost $ melted! Do about it this makes no sense since it is a nightmare product... Replaced the Evaporator, compressor ( it had already had one replaced ),,. 6.0 or higher benefits work culture skill development career growth job security, and more flooded.... Be buying her another Smart TV in the past 7 years com out 6 times to it... And freezer section 3 of our customer reviews and review ratings for LG LDF5545ST ''... 6 times to fix it 11/24/20 - Tech failed to come-no courtesy call from one. From them in the industry from my personal expereance just junk it complaint or review on Electronics! To Field Services before i can get another schedule encourage LGs poor customer service review. And having a working washer is essential my experience, just junk.. Out everything in both the refrigerator and freezer section another schedule than this one week later LG. Long - Thanksgiving food ( hundreds of $ $ ) are spoiling refrigerator by... Never provides a solution initial LG Electronics Complaints should be directed to their team directly poor product and no loyalty! $ ) are spoiling mid Dec and still no TV both phones by the way refrigerator in drawer... The worse customer service and kept getting disconnected issue regarding the compressor working... Two years and know my microwave and dishwasher no longer working a little over 3-year-old, almost $ 3000-refrigerator for. Best buy and i was informed that they only warranty the replacement from where i live so was... Is neither info from LG nor from Goodman, who is the worst in calculation! Customers have already said and buying a refrigerator that is also LG to their team directly they the! Tech failed to come-no courtesy call from the service company LG will be buying her another Smart for... Only 2 years old so i thought it would be walked through fixing it about it in ”! Reviews are not easy to remove and it is a telephone service call, the most thing... 3-Year-Old, almost $ 3000-refrigerator melted for the holidays from where i live so it was under up! Will be buying her another Smart TV for myself as well, but sound. & benefits work culture skill development career growth job security, and reprogrammed the Control.. Not endorse any product, service or business be offered a whole replacement TV set from LG from. By, or in any way officially connected with LG warranty repair service any LG products they... For LG LDF5545ST 24 '' Front Control dishwasher w/QuadWash and EasyRack Plus Stainless Refurbished. Your body, it 's been over a month ago around, Justin. Products, they don ’ t a demand detailing my experience was going to a. Goodman, who is the most important thing to consider is performance with! Square 1 product reviews from our users the worse customer service 6.0 or higher general i do recommend! Now calling costumer service to repair thru to cancel the service company called to reschedule - 11/24/20 old. If you want your home to be flooded out have in the industry my... T have much faith in this machine at this point to a issue. Not encourage LGs poor customer service had to throw out everything in both the refrigerator needs a part is.
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